Refund and Returns Policy

Effective Date: August 5, 2026

Thank you for shopping with SubAI Now. We strive to provide high-quality digital products and services. Please read our refund policy carefully before making a purchase.

Digital Products

Because our products are delivered digitally and are accessible immediately after purchase, all sales are generally final.

Once a digital product, software license, AI toolkit, template, or downloadable file has been delivered or access has been granted, we cannot accept returns or offer refunds except as described below.

Eligible Refunds

A refund may be considered if:

• You were charged more than once for the same order.
• You purchased the same product multiple times by mistake.
• The product cannot be delivered due to a technical issue on our side.
• The product is significantly different from its description.
• We are unable to provide the purchased service.

Refund requests must be submitted within 7 days of the purchase date.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind after purchase.
• Purchasing the wrong product.
• Failure to read the product description or system requirements.
• Lack of usage or dissatisfaction based on personal preference.
• Compatibility issues not stated in the product description.
• Failure to cancel a subscription before its renewal date, where applicable.

Subscription Products

If your purchase includes a recurring subscription, you may cancel future renewals at any time. Cancellation prevents future charges but does not automatically refund payments already processed.

Technical Support

If you experience any issues accessing or using your purchase, please contact our support team before requesting a refund. We will make reasonable efforts to resolve technical problems promptly.

Processing Refunds

If your refund request is approved, refunds will be issued using the original payment method.

Depending on your payment provider or financial institution, it may take 5–10 business days for the refund to appear in your account.

Contact Us

If you have questions about this Refund and Returns Policy or wish to request a refund, please contact us through the contact page on our website or via your support email. Please include your order number and a description of the issue so we can assist you as quickly as possible.

We reserve the right to update this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.